Human Resources Officer at GSM Group

GSM Group is one of Tanzania’s largest diversified corporate conglomerates, operating across manufacturing, logistics, retail, real estate, and consumer goods. The group manages extensive industrial facilities and supply chain networks across the country, maintaining a high-performance workforce across its multi-sector business units.

• Job Title: Human Resources Officer
• Organization: GSM Group of Companies
• Department: Human Resources
• Duty Station: Dar es Salaam, Tanzania
• Experience Required: Minimum 3 Years

Position Overview

The HR Officer handles generalist human resources administration, employee relations, recruitment, and organizational policy enforcement across GSM operations. Working within a fast-paced environment, the role balances field and office support to ensure smooth workforce administration, regulatory compliance, and operational alignment with business objectives.

Key Duties & Responsibilities

• Recruitment & Onboarding: Facilitate end-to-end recruitment processes, conduct candidate interviews, manage background verification, and oversee onboarding for new hires.
• Employee Relations & Grievances: Manage workplace conflict resolution, disciplinary processes, and employee grievance handling in accordance with Tanzanian labor laws and corporate policies.
• HR Administration & Records: Maintain up-to-date employee files, track leave requests, monitor performance evaluation schedules, and manage overall HR database accuracy.
• Policy Compliance & Execution: Enforce organizational HR policies and standard operating procedures across operational units; assist in policy reviews and compliance updates.
• Manufacturing & Site HR Support: Deliver targeted administrative HR support for production and operational staff, prioritizing industrial workforce efficiency and safety compliance.

Qualifications & Requirements

• Education: Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Experience: Minimum of 3 years of demonstrated generalist HR experience.
• Industry Advantage: Prior experience in steel manufacturing, industrial processing, or large-scale manufacturing environments is strongly preferred.
• Competencies: Strong command of Tanzanian labor laws, conflict resolution techniques, general HR administrative tools, and organizational problem-solving skills.

Application & Special Instructions

• Application Deadline: September 25, 2026
• How to Apply: Qualified candidates should send their updated CV directly to: recruitment@gsmgroup.africa